Privacy Policy

Effective Date: October 1, 2020

1. Information We Collect

We collect information you voluntarily provide, such as:

Name, phone number, email, and address
Vehicle information and service details
Uploaded photos (vehicle, tire, battery, etc.)
Location data (when you enable GPS)

We also collect basic analytics (browser type, device, pages visited) to improve performance.

2. How We Use Your Information

We use your information to:

Provide towing and roadside assistance services
Communicate updates about your service (including SMS notifications)
Improve our services and website
Send promotions or membership offers (only if you opt in)

3. Sharing and Disclosure

We do not sell or rent your information.
We may share limited information with:

Partner service providers who assist with towing or roadside service
Payment processors for secure billing
Law enforcement or authorities if required by law

4. Location Data

If you allow location sharing, your GPS data helps us locate and dispatch assistance quickly.
You can disable location sharing in your device settings anytime.

5. Data Security

We use SSL encryption and secure hosting to protect your data. However, no system is completely secure, so submit only necessary information.

6. Your Rights

You may:

Request a copy of your data
Ask us to delete your information
Opt out of promotional messages anytime

To make a request, contact: support@30minutetowing.com

7. Cookies

Our site may use cookies to improve speed, remember preferences, and measure traffic.

8. SMS & Email Communication

By submitting your phone number or email, you consent to receive service-related updates.
You can reply STOP to unsubscribe from text messages.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new effective date.

10. Contact Us

For questions about this Privacy Policy or your data, contact:
📧 dispatch@30minutetowing.com
📞 (866) 222-8176